Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to make a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. 

To start a return, you can contact us at shelley@saturatejewelry.com.

Once the return is accepted, we will email you instructions on how and where to send your package.

You can always contact us for any return questions at shelley@saturatejewelry.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.